We offer Remote Support to all our customers, no matter the location. While it is still necessary to have an on-site tech for things like mechanical troubleshooting/ replacing/ set-up, alot of things can be done via a remote support session. In many cases, you can get support in minutes rather than hours/days to have a scheduled on-site appointment.Remote support is a cost-effective way that allows us to service your computer from our office. This way, we don't have to be where your computer is located. From our office, we can securely connect to your computer and see your desktop screen just as if we were sitting right there in your home or office.
Remote support is useful in so many ways, particularly when it comes to saving time and money. All you need is an Internet connection. Remote support is safe and secure. The only one logging into your computer will be the technician. Remote support saves time & money. No need to wait for someone to drive to you when you can just connect. Remote support is convenient. You can schedule a technican to service your computer nearly any time of the day, and often on the same day you call. Remote support does not rely on location. You can live a long distance outside of our service area. You can even be on a vacation or business trip. The support can be available to you when you need it. Remote support saves time. You don’t pay fees for travel time or waste time waiting for someone to arrive and you don't need an appointment. Give us a call at 704-546-3550 or 704-682-3743 today to learn more about the services and solutions we offer.